Key Responsibilities
Strategic HR Partnership:
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Contribute to the implementation of HR strategies by building strong collaborative relationships with managers, becoming a trusted advisor, and aligning HR objectives with business strategies.
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Drive effective resolution of employee relations cases and provide advice to managers on best practices in managing disciplines, poor performance, or absence cases, focusing on increasing management capability.
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Support decision-making by providing high-quality, business-focused mentoring and advice across all areas of HR.
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Collaborate with Payroll, Benefits, Talent Acquisition, and Learning and Development teams to provide solutions for stakeholders.
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Recommend, design, and implement process changes for operational transformations, efficiency improvements, and adoption of best practices.
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Analyze internal trends and metrics in partnership with HR peers to develop targeted solutions for business needs.
Support for HR Programs:
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Support the global HR team with the roll-out of group-wide HR processes and initiatives.
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Act as the first point of contact for employees and managers, covering all aspects of the employee lifecycle.
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Provide support on all HR programs, including employment processing, compensation, health and welfare benefits, training and development, records management, safety, and employee relations.
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Administer and execute HR programs including compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development.
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Handle employment-related inquiries from employees and managers, referring complex and/or sensitive matters to the appropriate team members.
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Coordinate the performance appraisal cycle from assigning documentation and briefing new managers to ensuring successful completion, reporting, and archiving.
Onboarding and Offboarding:
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Collaborate with managers to establish the skills and competencies associated with job roles and communicate these to the Talent Acquisition Team.
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Oversee the new hire orientation program.
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Manage the offboarding process, including drafting termination paperwork, conducting exit interviews, and liaising with Legal, Payroll, and Benefits Teams.
Regulatory Compliance and Policy Management
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Maintain compliance with location-specific employment laws, regulations, and recommended best practices; review policies and practices to maintain compliance.
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Stay informed about trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
Required Qualifications and Experience
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Proven experience as an HR professional supporting the employee lifecycle in alignment with organizational objectives.
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Comfortable working in a fast-paced and evolving matrixed organization in both operational and strategic capacities.
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Demonstrated experience collaborating with stakeholders to understand and solve HR needs with impactful HR programs. Experience partnering with Sales functions is desired.
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Ability to offer both strategic and operational support to stakeholders and HR colleagues